FAQs

When is the offer available?
Thursday 6th August at 09:00am AEST to Sunday 6th September at 11:59pm AEST.

 

Who can enter the promotion?

Entry is only open to Australian residents aged 18 years and over.

 

The site isn’t loading, what should I do?

So you’ve followed the instructions leading you to the website and the site isn’t loading? Well, there are a few things you can try. First, check if your device is properly connected to the internet. If you are connected to WIFI, try disconnecting and reloading the site on 4/5G or loading a different webpage to make sure your internet connection is stable. If internet connection isn’t the issue, try clearing the browsing history on your device and open the promotional page in a new tab, preferably a new private tab or new browser. This will ensure there are no other conflicting browser settings interrupting the promotion.

If this doesn’t work, please reach out to our customer team here.

 

How do I access the Father’s Day promotion?

You’ll need to scan a QR code on promotional material or visit dans-fathersday.brown-forman.com, on your smartphone and follow the entry instructions.

 

What do I need to do to enter?

Follow the prompts to the promotion entry page, enter the requested details, upload a photo of your purchase receipt, and submit the completed entry form.

Entrants will be notified instantly on screen, and in writing, whether or not they have won an instant prize.

 

What are the Prizes?

Instant Prizes:

  • $50 Dan Murphy's e-Gift Cards.

 

What do I need to purchase to win any of the prizes?

To be eligible to enter, you must purchase a bottle (700ml or more) of Gentleman Jack or Woodford Reserve at a participating store during the promotional period.

 

What is a proof of Purchase?

To prove your purchase you will need to upload a photo of your purchase receipt. The purchase receipt must clearly specify the Eligible Product purchased, the Participating Store of purchase and that the purchase was made during the Promotional Period but prior to entry.

Please note: Order confirmations are not valid proof of purchase receipts and will not be accepted.

 

How many times can I enter the promotion?

You are able to enter on multiple occasions, subject to the following:

  • only one (1) entry permitted per Qualifying Transaction
  • each entry must be submitted separately and in accordance with entry requirements;
  • only one (1) entry per person per day; and
  • a maximum of five (5) entries per person

 

How will I receive my prizes?

Instant Prize: the instant prize winners will be notified on screen upon entry form submission, subject to verification.

 

Are there any special conditions to my prize?

Yes, there are special conditions for all prizes. Please check the full Terms and Conditions in the ‘Prize Conditions’ section for this information.

 

I haven’t received an email congratulating me on being a winner after it was shown on screen.

Occasionally our confirmation emails end up in Junk or Spam folders depending on your Inbox settings. If you’re still not able to find your confirmation, please reach out to our customer team here.

 

I haven’t received a confirmation email after I entered the promotion.

Occasionally our confirmation emails end up in Junk or Spam folders depending on your Inbox settings. If you’re still not able to find your confirmation, please reach out to our customer team here.

 

Why should I add your email address to my Safe Sender or Recipient list?

Some email providers, such as Microsoft Outlook and Hotmail, can occasionally block or filter automated email, even when they are legitimate and not considered spam. This can sometimes prevent important emails from reaching your inbox. To ensure you receive important updates about your entry, including prize notifications and claim instructions, we recommend adding our email address, [email protected], to your Safe Sender or Safe Recipient list. This helps your email provider recognise our messages as trusted and reduces the chance of them being blocked or sent to your junk folder, and helps ensure you receive any prize notification or claim email without delay.

 

I need further assistance.

Please contact us and one of our friendly support team will respond within 2 business days.